SECURITY POLICY

PET ADMISSION AND CARE POLICIES

We know that pets are an important part of the family. In order for your stay and that of your pet to be as pleasant as possible and not cause any inconvenience for you and the rest of the guests, you must know and accept the Pet Admission and Care Policies at CASA ANDINA that are detailed below:

At CASA ANDINA we admit the entry of guests accompanied by their dog (Pet) as long as these Admission Policies are complied with.
Dog Friendly reservations can be made through the Reservations department, Contact Center, Online channels and in person.
Preferably, the reservation must be requested 2 business days in advance.
Only two pets per room will be allowed.
The Associated Hotels Fundo San José Parque Ecológico & Lodge and Empedrada Ranch & Lodge are not dog friendly. At the time of booking, the guest must deliver the certificates issued by a registered veterinarian (or competent government body) that certify the updated vaccinations and deworming of their pet, not older than 1 year. It is necessary to carry the aforementioned certificates during your stay at the hotel and present them in case of request from the CASA ANDINA staff.
Only pets whose maximum weight does not exceed 18 kilos are allowed.
The entry of potentially dangerous breeds will not be admitted, in application of Peruvian legislation, such as American Pitbull, Brazilian Fila, Japanese Tosa, Bullmastiff, Doberman and Rottweiler, as well as those who have been trained for fights or who have participated in them, those who have a history of aggressiveness against people and who cannot ensure their sociability, temperament or character.

The entrance of your Pet has a price of US$ 63.00 (including taxes and services) for each night. The price is per pet. The amount corresponding to one night of accommodation invoiced per room must be left as a guarantee. CASA ANDINA will not be responsible for feeding your Pet. During your stay, your Pet may use, on loan, the following: (i) dog bed; (ii) food dishes; and, (iii) mat. CASA ANDINA will give away for your Pet's stay (i) a keychain with disposable bags; and, (ii) absorbent pads.
Your Pet will have to relieve itself in the absorbent pads that will be placed in the bathroom of the room. In any other case, you will be responsible for collecting the waste left by your Pet and giving immediate notice to CASA ANDINA's cleaning staff. The use of the Hotel's linen to collect waste and for the grooming of your Pet is not allowed.

Your pet must always remain in your company during your stay at CASA ANDINA. Your Pet is not allowed to climb on the beds, sofas, armchairs and other types of furniture inside the room. Likewise, it is not allowed to leave your Pet alone inside the room, or in any common area of ​​CASA ANDINA. To make use of our restaurants, you can be accompanied by your pet.
When you must travel through the common areas of the hotel, your Pet must always remain on its leash. You will be solely responsible for the care and behavior of your Pet, and must avoid barking, noise and behavior that generate discomfort to other guests.
Any damage or incident caused by your Pet to any person will be fully assumed by You, and you must bear all the corresponding expenses and repair costs, including, but not limited to, the medical expenses of the affected persons. The expenses and costs incurred by CASA ANDINA must be reimbursed immediately by you. The damage caused by your Pet to the furniture inside your room and in the other facilities of CASA ANDINA will be fully assumed by you at the time of your Check Out, taking into consideration the following:

-US$ 75 for damage to each piece of furniture or equipment.
-US$ 90 for damage to linen (sheets, pillows, towels, etc.) and other goods.
-US$ 350 for damages in each mattress.

The foregoing does not limit CASA ANDINA from requiring the payment of higher amounts if the damaged goods have a higher value. Any act of mistreatment or cruelty against your Pet, or acts that endanger public health, is strictly prohibited. According to Peruvian legislation, these actions constitute crimes that may be punished with imprisonment. CASA ANDINA will give immediate notice of these actions to the competent authorities.
Guests who enter with guide dogs must present the certificates that prove said condition, issued by the competent entities. We appreciate and hope that you have a pleasant stay at CASA ANDINA, in the company of your Pet.